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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Johnson

March 2, 2026

5  out of  5
rating by Jonathan Johnson
"It was a pleasure having Shikhar from state farmers help me in getting my brand new car with the proper Insurance it needed"
We responded:
"Thank you so much for the 5-star rating, Jonathan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Betty Kay Ward

February 24, 2026

5  out of  5
rating by Betty Kay Ward
"Sadie was extremely helpful during the transition process. She patiently answered all my questions, and was able to make the switch very easy."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chris Schoelen’s Team here in South Glastonbury . "
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franklin Mora

February 23, 2026

5  out of  5
rating by franklin Mora
"Excelente más la atención de miguel Gutiérrez nestare"
We responded:
"franklin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Schoelen’s Team—we are always here to help!"
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Cindy Freeman

February 19, 2026

5  out of  5
rating by Cindy Freeman
"Excellent Customer service. Very please with what your company had offered. I will surely recommend to my family and friends. Very pleased at how Shikhar explained everything to me. Sam was very helpful and went into detail has to what needs to be fixed from damage caused by ice damns. Sam is willing to work around the situation that is going on at my house. 🙂"
We responded:
"Cindy, thank you so much for the kind words! We love helping you with the best insurance in Connecticut! "
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Dontay Swain

February 19, 2026

5  out of  5
rating by Dontay Swain
"Shikhar, thank you very much for your help today and for your patience. I’d definitely recommend friends or family interested in an affordable and common sense auto policy. Walked me through the process and was very pleasant to talk to. Clear and concise directions. I feel good knowing State Farm has dedicated staff like shikhar working for you. Thanks again."
We responded:
"Dontay, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Joshua Person

February 18, 2026

5  out of  5
rating by Joshua Person
"I worked with Rufus after a subpar experience from another branch. He was quick, attentive, knowledgeable, informative and genuine. The biggest thing for me was transparency. Im skeptical dealing with any Insurance agency’s but I felt truly comfortable and confident in the policies I purchased with the help of Rufus. This is not a bot review 😭 thanks Rufus! Looking forward to maintaining this relationship."
We responded:
"Joshua, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Schoelen’s Team is just a call or email away!"
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Ryan Kusma

February 16, 2026

5  out of  5
rating by Ryan Kusma
"Good communication, friendly and very informative. Answered all my questions and responded promptly. Overall excellent experience."
We responded:
"We appreciate your review, Ryan. We are so happy that you had such a wonderful experience with State Farm Agent Chris Schoelen’s Team here in South Glastonbury ! "
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Kiran Pervez

February 14, 2026

5  out of  5
rating by Kiran Pervez
"I had an excellent experience working with my car insurance agent Shikhar. He was highly professional, thorough, and knowledgeable throughout the entire process. He clearly explained all my coverage options and made sure I understood every detail before moving forward. He guided me step by step and made the process smooth and stress-free. I truly appreciate his support and would highly recommend his services."
We responded:
"Kiran, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chris Schoelen’s Team here in our South Glastonbury office. "
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Vinel Francis

February 13, 2026

5  out of  5
rating by Vinel Francis
"Great service really appreciate the time and effort that was put in to get me the best rate for me"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ch Azhar Siddique

February 13, 2026

5  out of  5
rating by Ch Azhar Siddique
"Shikhar Shah provided excellent service. He was quick to respond, very organized, and made the whole process simple and stress-free. I would definitely recommend him to others."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chris Schoelen’s Team. "
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Brian Holzman

February 5, 2026

5  out of  5
rating by Brian Holzman
"Sadie from State Farm called me last week and we agreed to talk today. She offered competitive pricing on my auto insurance renter bundle saving me 28. A month including my renters and a lower deductible on my policy. She was very efficient."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chris Schoelen’s Team. "
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Ned Parker

February 5, 2026

5  out of  5
rating by Ned Parker
"Eat experience I ever had with an insurance company very helpful an informational"
We responded:
"Wow, thank you for the 5-star review, Ned! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Natalia Dabek

February 2, 2026

5  out of  5
rating by Natalia Dabek
"Great customer service. Very informative and helpful. I am very pleased and will definitely recommend to my friends and family. 5*"
We responded:
"Thank you Natalia! We are so happy we’ve been able to help you!!"
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Tangela Humphrey

February 2, 2026

5  out of  5
rating by Tangela Humphrey
"I would like to thank SHIKHAR SHAH for being a great person who explained everything detail by detail he answered all my questions and was very helpful i was going to go to another auto insurance company and talking with him made it easier he explained to me All the quality things that I needed to hear by SHIKHAR SHAH I WAS WITH THIS COMPANY FOR 6 YEARS AND WHEN I DECIDED TO GET AUTO AND RENTER'S INSURANCE AGAIN HE FOR ASSURED ME THAT THIS WAS THE RIGHT DECISION I JUST WANTED TO SAY WE'LL DONE SHIKHAR SHAH FOR EVERYTHING!!!!!!!"
We responded:
"Thank you for the fantastic review, Tangela! We are always here to help with your insurance needs here in South Glastonbury . "
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Sheza Aftab

January 30, 2026

5  out of  5
rating by Sheza Aftab
"Very friendly staff and good service.They are responsible prices.highly recommended 100/100 ."
We responded:
"Thank you so much for the 5-star rating, Sheza! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Natanael Cintron

January 19, 2026

5  out of  5
rating by Natanael Cintron
"Judy thank you for your amazing work in support great job. You're the best"
We responded:
"Thank you for taking the time to leave such a great review, Natanael. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Khurram Shahzad

December 11, 2025

1  out of  5
rating by Khurram Shahzad
"This review is regarding State Farm Glastonbury Office. Initially, when I tried to reach Michelle in the Glastonbury office, regarding my auto policy I was connected to someone who did understand my auto policy documents. After Taking a long time, the covering person in the office was able to explain why the auto coverage premium went up. Apparently, the steer clear discount fell off because I did not drive my vehicle enough. This is the vehicle that has been parked and not being driven. I’m having to pay a higher premium because I lost my steer clear discount about 3 months into this policy? I was still NOT able to talk to Michelle. Then 48 hours later, I called again and the person answering the phone screamed at me, very unprofessional, disrespectful staff. I am switching from State Farm Glastonbury office for these reasons."
We responded:
"Hi Khurram, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. We understand how frustrating unexpected premium changes can be, and we always aim to explain those changes as clearly and promptly as possible. That said, we are especially concerned to hear about your interaction with our office. Providing respectful, professional service is extremely important to us, and your experience does not reflect the standards we strive to uphold. We would appreciate the opportunity to review this internally and address it appropriately. If you’re open to it, we would welcome the chance to speak with you directly to better understand what happened and see if there is anything we can do to help. Please feel free to contact our office and ask for Michelle directly. Thank you again for your feedback — it helps us improve and better serve our clients."
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Nito Ramos

December 11, 2025

5  out of  5
rating by Nito Ramos
"Best insurance ever great staff a lot of help great cover thanks you Shikhar 💯💪 recommend to families and friends"
We responded:
"Nito, thank so so much for the kind words. We look forward to serving you for a very long time!"
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Paul Thompson

November 21, 2025

5  out of  5
rating by Paul Thompson
"Sarah was very nice and gave me a better understanding of an issue i was having with my account. Thank you Sarah"
We responded:
"Thank you for your kind words, Paul! We're glad to hear that Sarah was able to assist you and provide clarity on your account issue. We appreciate your feedback and look forward to serving you again."
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jose romano

November 20, 2025

5  out of  5
rating by jose romano
"MY AGENT WAS VERY HELPFUL, VERY POLITE, VERY GOOD HUMAN.I WOULD RECOMEN HIM HIGHTLLY ANYTIME. HE WAS WELL SPOKEN AND EASY TO ANDERSTAD BUT THE BEST PART WAS HE WANTED TO HELP ME AS A NEW COSTUMER AND I AM THANKFUL FOR THAT"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that your agent provided you with such helpful and polite service. It's great to know that their dedication to assisting you made your experience as a new customer enjoyable. We appreciate your recommendation and look forward to serving you again in the future."
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Matt Stula

November 10, 2025

5  out of  5
rating by Matt Stula
"HE Went above and beyond to help me in a financial jam. On his weekend off of work, he took his personal time to make sure my payment was processed so I didn't get charged additional fees. Not only that, his customer service skills were tremendous and exceeded all my previous experiences with other agents. I highly recommend talking to him before you choose any other agency! He made my experience very simple! If you haven't yet....you have to check him out at State Farm in Glastonbury, CT. You will not be disappointed! Thank you SO much Shikhar Shah!"
We responded:
"Thank you for your kind words and recommendation, Matt! We're thrilled to hear about your positive experience with Shikhar Shah. Our team is dedicated to providing exceptional service, and it's great to know that Shikhar went above and beyond to assist you. We appreciate your support and hope to serve you again in the future!"
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Delphine Cyr

November 6, 2025

5  out of  5
rating by Delphine Cyr
"Shikhar is a very pleasant person to work with. He is very efficient and got me a quote quickly. I have other homes and he may see more contracts in the future."
We responded:
"Thank you for your positive feedback about Shikhar! We're thrilled to hear that he provided you with prompt and efficient service. We appreciate your support and look forward to working with you on your future contracts."
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Aida Kristo

November 3, 2025

5  out of  5
rating by Aida Kristo
"Michelle was understanding and considerate of what my needs were for auto and home insurance. She answered all of my questions and left me feeling 100% confident that I was getting the best possible rate. She wasn't pushy, aggressive or impatient, like most other companies that try to sell you auto insurance - which really speaks volumes about her confidence in the service she provides and the company she works for. Perfect customer service. 100%"
We responded:
"Thank you so much Aida! "
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michelle melendez

October 13, 2025

5  out of  5
rating by michelle melendez
"You are so helpful, Thank you so much, Shikhar shah."
We responded:
"Thank you for your kind words, Michelle! We're glad to hear that Shikhar provided you with helpful service. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to assisting you again in the future!"
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Megan

September 26, 2025

5  out of  5
rating by Megan
"Mali is truly an incredible human, not only is she professional, she is also personable and fun. Something that insurance companies / workers lack! I would recommend her every time. Thank you Mali for solving all my insurance problems / questions!"
We responded:
"Thank you for your wonderful feedback, Megan! We're thrilled to hear that Mali made such a positive impact on your experience. Her professionalism and personable nature are truly valuable assets to our team. We appreciate your recommendations and are here to help with any future insurance needs!"